Patient Experiences
I benefitted from the service massively with it exceeding all my expectations. My therapist was so lovely and helpful. I felt that they always listened to my concerns and always had an answer to my worries. I feel my anxiety has improved massively since undergoing talking therapy.
My practitioner helped me to overcome my fears and anxieties. They helped me to put my fear into perspective and I have started to move forward and get my old self back.
I very much welcomed the opportunity to talk to someone about how I was feeling in the knowledge that I would receive the support and tools/techniques to help me. Through using the skills that I have learned over the weeks, I feel so much better and have the confidence to put the skills into action when needed or even just to take a moment in my day to relax and take a breath.
My therapist gave me brilliant advice and taught me techniques that helped so much. They were great at listening and never made me feel I was just a burden, which I felt I was. It was nice to talk to someone and I couldn`t have asked for someone better.
The therapist listened to me and talked about my problems; it was good to talk to a professional person who knew how to give me the help that I needed. I feel a lot better after our sessions.
My therapist was so helpful, they were easy to speak to and gave me practical advice that I can use in my day to day life.
My practitioner was very friendly and helpful, they understood me and had a caring approach. Having someone to talk to made a big difference.
The person I spoke to would always listen to what I had to say and my concerns, they were very helpful in getting me to understand my anxiety and how to cope with it in my daily life.
I had sessions, where I felt I could speak to her about anything and tell her how I really feel. She helped me with so much and was always there to listen and support me.
I feel that, this has helped me in my current situation and I can move forward. I know if I need any further help I know who to contact. My therapist was very supportive and helped me every step of the way.
I found the techniques shared with me allowed me to learn to manage any anxious thoughts much more efficiently, allowing me to return to feeling more able to function `normally` on a day to day basis.
My overall experience was helpful, my therapist was excellent at listening, and understanding. It was wonderful to be able to connect, and converse with them. I will take the time we spent chatting together about this, that, and the other with me, as I move on through my life. Thank you so much for being around when I needed someone. It is indeed a wonderful thing that you do.
My therapist helped me start to unravel the root of my thought patterns and was always compassionate and supportive, pushing me to a great understanding of what is happening and what I can do to help myself day to day. Grateful for the help I`ve received and feeling more confident in therapy so will be continuing with further professionals to work on my mental health!
I found doing this online was ideal, as I could do it around my working days and at my own pace. I also found it very helpful, much more than I was expecting. I have learned some good coping techniques and identified some of my problem areas.
Six Degrees has massively helped me with self-care and coping techniques.
The service gave me the opportunity to open up about my thoughts and feelings that I would normally have struggled to communicate. I believe I am working towards a more positive outlook and better forms of communication thanks to the help received.
I was a bit anxious before my first appointment but my therapist made me feel at ease. They were extremely understanding and listened to my problems with great care. It made me feel good knowing I could talk to somebody who understands and could give me advice on how to tackle my problems.
I don’t know what I would have done without the support from you, the advice, the listening to me, the help. Thanks so much!
I really liked having the worksheets to read through so I could spend time actually thinking through my problems during the period of time between appointments. I then really appreciated my therapist talking me through what I wrote and actually listened to what I had to say.
My experience has been a very positive one. My therapist listened to my concerns and has helped me change the way in which I frame and manage my anxiety, this in turn has helped me sleep better which was the main reason I went to my GP. I have learnt tools to better manage my heightened emotions that are a result of my anxiety.
I am really glad that I decided to have the therapy, it give me the opportunity to really open up and talk about my thoughts, experiences and feelings. I feel it has helped me to make some choices too which have been challenging but rewarding for me.
My time in therapy helped me a lot. Just to be able to talk with someone who would listen was what I needed and still do.
My therapist was very helpful and supportive, they understood how I was feeling and helped me with my anxiety. Overall my experience was really great and I know if I needed the help again I have all the confidence of knowing it is here.
My therapist was very helpful and patient. Listened to what I was concerned about and understanding. I would recommend this service to anyone who is suffering with anxiety or confidence problems.
Care opinion
You suggested, we implemented
The feedback we receive from patients, carers and members of the public is reviewed to help us understand what we do well and where we can improve. Below is some of the feedback we have received and how it has been used to make changes:
We have received feedback from patients that completing wellbeing outcome measures in sessions is too time consuming.
We have now automated this system and patients can complete the questionnaires prior to their appointment. There is still the option to ‘opt out’ if needed.
We have received feedback from patients that you would like to be offered the choice of completing your treatment face-to-face, online or by telephone.
Following on from the Covid-19 pandemic, we are now able to offer the choice in most areas of Salford, please let our Business Support Team know your preference when you call to arrange your appointment. If you wish to change your mind during the therapy we encourage you to discuss this with your therapist.